Every startup entrepreneur knows that closing a sale is a complete mental game. It's incredible watching savvy sales people lock down a killer deal or relationship or even sway someone's opinion.
If you look closely, you see how they craft their responses, monitor their body language, and meticulously manage each specific word streaming from their mouth. It's almost like they're tracking toward a secret entrance into the human mind.
I know this because I have that skill. I made my first million leveraging this ability to a flaw. Some people might call it a gift. I call it a responsibility. As I've matured, I require myself to remain in control of my desires and build my wealth with honor.
Because unless you're living under a rock, you know how people feel about salespeople. A recent Gallup poll on the honesty and ethical conduct of business professionals found that insurance salespeople and car salespeople ranked at the bottom of the list. Bet you're not surprised to hear this, but it's not just car salespeople who have a bad reputation. The study continues to show that 85 percent of consumers have a negative view of all salespeople.
But one thing reigns true: Just because you can close deals, doesn't make you the best sales person.
It's fascinating to watch businesses spend millions learning how to make a sale. Maybe it's an author's 5 part process or how to use certain words with certain people. But only the best dig deeper. Below the surface is the secret only millionaires master:
Science has proved the human mind was made for love and truth. When our sales efforts gush these traits, there is nothing stopping us.
So, here are 3 sales lessons from millionaire masters:
1. Be Unbelievably Empathetic
Consumers are homesick for a sales person who truly cares for them. Empathy is a form of love. When you can show a genuine sense of care for another's position, especially while trying to sell them something, their willingness to open up will skyrocket. By recognizing their humanness and not taking advantage of their vulnerabilities, you build trust. Show people empathy, and you'll close more deals. It's that simple.
Action Point: Next time you're making a sale, start by asking yourself, "how can I make this person feel valued? What fears do they have regarding me or this sale? How can I help this person become who they want to be?"
2. Remember They Are A Human, Not A Prize.
The moment we place profit over people, the deal will crumble. Humans have a great sense of validity and if they sense the deal is a win-lose... They're out. Treat people how you want to be treated. Work hard for them to win too. Recognize the intrinsic value they have. Put them above yourself. And work to build their relationship, not just their sale. It's this shift in thinking that will keep you closing more times than not.
Action Point: Next time you're making a sale, imagine you're building a life long relationship. Plan on seeing these people again and again. Watch how that shift in thinking will change the words that leave your lips.
3. Generosity Is Like A Boomerang
Generosity is less like an arrow and more like a boomerang. It comes back to you. When you're trying to sell, give. Give so much that it hurts. Give so much that people are caught off guard. If you don't learn this lesson, you might win the singular sales battle, but you'll lose the "word of mouth" war.
Action Point: What could you give to someone that would blow their mind? How can you go above and beyond with your time to leave your customer feeling nothing short of impressed?
Are you an aspiring millionaire? Are you hoping to launch your own business? Over the past ten years, I've launched seven companies producing over $25 million in revenue. I've packaged my learnings, secrets, and tricks into what I believe is one of the best entrepreneurship schools on the market. You can learn more in the video below.
What foundational sales tips have you used? What are your thoughts on these strategies? Let me know in the comments below.